Service Coordinator

3 weeks ago


Louisville, Kentucky, United States Volunteers of America Mid-States Full time
Job Summary

We are seeking a highly motivated and experienced Service Coordinator to join our team at Volunteers of America Mid-States. The successful candidate will be responsible for ensuring maximum utilization of community resources by residents of our housing programs for the elderly or disabled.

Key Responsibilities
  • Complete assessments for residents requesting services and develop case plans based on assessments.
  • Identify community resources and develop cooperative relationships with other social service providers.
  • Monitor the provision of services and keep providers informed of resident progress.
  • Provide education and advocacy to residents on service availability and application procedures.
  • Develop and maintain a directory of service providers for project staff and residents.
  • Submit statistical reports accurately and in a timely fashion.
  • Organize and implement special projects to improve social networks and natural helping systems among residents.
  • Represent agency programs and policies accurately through community involvement.
  • Utilize volunteers to provide support programs when appropriate.
  • Attend supervision and training sessions as scheduled.
  • Participate in performance quality improvement (PQI) duties as assigned by supervision and PQI committee.
  • Attend monthly teleconferences and other pertinent meetings/trainings designated by the HUD QA Administrator.
Requirements
  • Bachelor of Social Work or degree in Gerontology, Psychology, or Counseling.
  • At least two years experience in social service delivery with senior citizens or non-elderly disabled persons.
  • Strong knowledge of the aging process, elder services, disability services, and eligibility for and procedures of Federal and applicable State entitlement programs.
What We Offer

We offer a comprehensive benefits package to employees who meet eligibility requirements, including health and wellness programs, financial wellbeing initiatives, and training and development opportunities.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.


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