Administrative Coordinator
2 days ago
Location: Atlanta, GA
Job Type: Full-time
Reports To: Office Manager/Administrative Supervisor
Job Summary:
The Administrative Coordinator serves as the first point of contact for clients, visitors, and employees. This role requires excellent communication and organizational skills to manage the front desk, handle inquiries, and support day-to-day administrative tasks.
Key Responsibilities:
- Front Desk Management:
- Greet and welcome visitors with a warm, professional attitude.
- Direct visitors to the appropriate personnel or department.
- Manage and coordinate front desk activities, including answering phone calls and handling emails.
- Communication:
- Answer, screen, and forward incoming calls using a multi-line phone system.
- Handle inquiries, providing accurate information and resolving issues when possible.
- Communicate with internal staff to relay messages and coordinate meetings.
- Administrative Support:
- Manage appointment schedules, maintain the visitor log, and monitor office supplies.
- Receive and distribute mail, packages, and deliveries.
- Assist in organizing meetings, preparing meeting rooms, and managing calendar appointments.
- Perform light clerical duties, such as filing, data entry, and maintaining office records.
- Customer Service:
- Ensure all visitors and clients receive prompt, courteous service.
- Handle complaints or escalate issues to the appropriate department for resolution.
Qualifications:
- High school diploma or equivalent required.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Ability to maintain a professional appearance and demeanor.
- Customer-focused with a friendly and approachable attitude.
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