Fitness Center Representative
7 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative at Planet Fitness. As a key member of our team, you will be responsible for providing exceptional customer service, promoting sales, and maintaining a positive and welcoming environment for our members.
Key Responsibilities- Provide outstanding customer service to members, prospective members, and guests
- Enforce the Judgement Free Zone and promote a positive and inclusive atmosphere
- Handle front desk activities, including answering phones, checking members into the system, and facilitating new member sign-ups
- Take prospective members on tours and promote sales of tanning lotions and memberships
- Respond to member questions and concerns in a timely and professional manner
- Complete assigned cleaning areas and maintain a clean and organized workspace
- Customer service background preferred
- Basic computer proficiency
- A passion for fitness and health
- Upbeat and positive attitude
- Experience in sales
- Punctuality and reliability are a must
- Exceptional customer service skills
- Strong listener with the ability to empathize and problem solve
- Demonstrate diplomacy in all interactions
- High School diploma/GED equivalent required
- Must be 18 years of age or older
- CPR Certification AED/First Aid /CPR
- Continual standing and walking during shift
- Continual talking in person or on the club phone during shift
- Must be able to occasionally lift to 50 lbs
We offer a competitive hourly rate of $16.50 and a positive and supportive work environment. If you are a motivated and customer-focused individual who is passionate about fitness and health, we encourage you to apply for this exciting opportunity.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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