Fitness Center Representative
21 hours ago
We are seeking a highly motivated and customer-focused Member Services Representative to join our team at Planet Fitness. As a key member of our team, you will be responsible for delivering exceptional customer experiences, promoting our Judgement Free Zone, and driving sales of our membership programs.
Key Responsibilities:- Greet and Engage Members: Provide a warm and welcoming experience for our members, ensuring they feel valued and supported throughout their fitness journey.
- Enforce the Judgement Free Zone: Uphold the principles of our Judgement Free Zone, creating a safe and inclusive environment for all members.
- Front Desk Operations: Manage front desk activities, including answering phones, checking members in, and handling new member sign-ups.
- Sales and Promotions: Promote our membership programs and services, driving sales and revenue growth.
- Community Engagement: Foster connections with the local community, promoting our brand and services.
- Customer Service Background: Previous experience in customer-facing roles, with a focus on delivering exceptional service.
- Basic Computer Proficiency: Familiarity with computer systems and software, including our membership management platform.
- Passion for Fitness: A genuine interest in fitness and health, with a desire to support our members in achieving their goals.
- Upbeat and Positive Attitude: A friendly and approachable demeanor, with a focus on creating a positive experience for our members.
- Competitive Compensation: $16.50 per hour, with opportunities for growth and advancement.
- Benefits Package: Access to employee discounts, health insurance, and training and development opportunities.
We are an equal opportunity employer, committed to diversity and inclusion. If you are a motivated and customer-focused individual who is passionate about fitness and health, we encourage you to apply for this exciting opportunity.
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