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Fitness Center Representative
2 months ago
We are seeking a highly motivated and customer-focused Member Services Representative to join our team at Planet Fitness. As a key member of our team, you will be responsible for delivering exceptional customer experiences, promoting our Judgement Free Zone, and driving sales of our services and products.
Key Responsibilities:- Greet and Engage Members: Provide a warm and welcoming experience for members, prospective members, and guests, ensuring a positive and memorable interaction.
- Enforce the Judgement Free Zone: Uphold the values and principles of our Judgement Free Zone, creating a safe and inclusive environment for all members.
- Front Desk Operations: Manage front desk activities, including answering phones, checking members into the system, and handling new member sign-ups.
- Sales and Promotions: Promote our services and products, including tanning lotions and memberships, to drive sales and revenue growth.
- Community Engagement: Develop connections with the community, fostering relationships and partnerships that benefit our members and the business.
- Customer Service Background: Previous experience in customer-facing roles, with a focus on delivering exceptional service and building strong relationships.
- Basic Computer Proficiency: Familiarity with computer systems and software, including our membership management system.
- Passion for Fitness and Health: A genuine interest in fitness and health, with a desire to promote a healthy lifestyle to our members.
- Upbeat and Positive Attitude: A friendly and approachable demeanor, with a strong ability to work in a fast-paced environment.
- Experience in Sales: Previous experience in sales roles, with a focus on promoting products and services to drive revenue growth.
- Punctuality and Reliability: A strong commitment to punctuality and reliability, with a focus on meeting deadlines and delivering results.
- Competitive Compensation: A competitive hourly rate of $16.50, with opportunities for advancement and career growth.
- Opportunities for Advancement: A clear path for career progression, with opportunities to take on new challenges and responsibilities.
- Training and Development: Ongoing training and development opportunities, to help you grow and succeed in your role.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about fitness and health, we encourage you to apply for this exciting opportunity.
