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Front Desk Associate

2 months ago

Honolulu, Hawaii, United States Hyatt Full time

Job Summary

We are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Hyatt Regency Waikiki Beach. As a key member of our front office team, you will be responsible for providing exceptional guest service and ensuring a seamless registration process.

Key Responsibilities:

  • Process guest registrations and communicate hotel services and promotions
  • Respond to guest inquiries and resolve issues in a timely and professional manner
  • Process forms of payment and maintain accurate records
  • Work collaboratively with colleagues to ensure a positive guest experience

Requirements:

  • High school diploma or equivalent required
  • Previous experience in a hotel front desk or customer service role preferred
  • Excellent communication and problem-solving skills
  • Ability to work a flexible schedule, including evenings and weekends

Benefits:

  • Competitive hourly rate: $24.87-$31.09 per hour
  • Medical, dental, and vision benefits
  • Paid vacation, sick time, and holidays
  • Free and discounted hotel night stays worldwide
  • Employee Stock Purchase Plan
  • Free training courses through HARIETT
  • Duty meals

Why Work at Hyatt?

At Hyatt, we value respect, integrity, humility, empathy, creativity, and fun. We believe in empowering every individual to be their best and creating authentic connections with our guests and colleagues. Join our team and discover why Hyatt is consistently ranked one of the world's best places to work.