Vendor Operations Manager
3 weeks ago
Stripe is a financial infrastructure platform that enables businesses to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a significant amount of work ahead.
About the TeamThe vendor management team's mission is to support Stripe's global expansion by creating a high-performing, scalable, and sustainable vendor ecosystem. We offer friendly and personalized support to users worldwide, consistently striving to deliver the fastest and most effective solutions to their inquiries.
Job SummaryWe are seeking an experienced Vendor Manager who will lead our outsourced support operations. The successful candidate will oversee the vendor operations for Stripe across user-facing teams and ensure that the vendors deliver world-class support experiences to our users.
Responsibilities- Build and own operational relationships across key partners in user operations, external vendors, and internal teams.
- Hold Stripe's external partners and internal stakeholders accountable for performance and contractual commitments.
- Own the management of vendor sites, including contracts and commercials, staffing, and delivery of required inputs from the vendors.
- Lead Business Reviews and actions with vendors to drive KPI performance and maintain metrics and analysis of vendor performance.
- Deep dive and improve workflow management, workforce management practices at the vendor site(s), and ensure optimal practices for adherence to Stripe-defined workflows.
- Be an expert on Stripe products and act as an onsite coach and key bridge between external partners and internal Stripe teams to deliver measurable process improvements.
- Transmit and foster our values, serving as a beacon of Stripe's user-centric philosophy and culture of transparency, empathy, inclusion, and empowerment.
We're looking for someone with at least 5+ years of direct vendor management experience, experience leading vendor operations teams (preferably in high-growth technology companies), excellent written and verbal communication skills, and a strong operational background with a track-record of making data-driven decisions.
Preferred QualificationsWe're looking for someone who enjoys managing large cross-functional and global projects, has a knack for working well with a wide range of people across internal teams and external vendors, and is action-oriented with strong organization skills and attention to detail.
Hybrid Work at StripeThis role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office). We encourage you to apply for roles that match the location where you currently or plan to live.
Pay and BenefitsThe annual US base salary range for this role is $104,800 - $157,200. Additional benefits for this role may include equity, company bonus or sales commissions/bonuses, 401(k) plan, medical, dental, and vision benefits, and wellness stipends.
-
Director of Vendor Management
4 weeks ago
New York, New York, United States Northwell Health Full timeJob Title: Director of Vendor ManagementNorthwell Health is seeking a highly skilled Director of Vendor Management to lead our Vendor Management Office (VMO) and drive strategic direction and operational execution.Job SummaryThe Director of Vendor Management will be responsible for establishing and overseeing the VMO, developing and implementing policies,...
-
Vendor Management Specialist
2 weeks ago
New York, New York, United States Northbound Search Full timeJob OverviewNorthbound Search is seeking a highly skilled Vendor Management Consultant to join our team. As a key member of our organization, you will play a crucial role in ensuring the effective management of vendor risks and compliance with internal policies and regulatory standards.Key ResponsibilitiesVendor Risk Management: Support the ongoing...
-
Amazon Vendor Manager
4 weeks ago
New York, New York, United States Amazon Full timeAbout the RoleThe Vendor Manager position is a key role within Amazon's apparel business, responsible for driving customer-centric outcomes and delivering business results. As a passionate advocate for Amazon's customers and brands, you will work closely with cross-functional teams to ensure the success of our vendor partners.Key ResponsibilitiesAct as the...
-
Vendor Risk Management Specialist
2 weeks ago
New York, New York, United States Bloomberg Full timeThe pace of innovation at Bloomberg is relentless, and our teams are always pushing the boundaries of what's possible. As a Vendor Risk Manager, you'll be at the forefront of this innovation, working closely with our departments and subsidiaries to identify, assess, and mitigate risks associated with third-party service providers.We're looking for a seasoned...
-
Senior Vendor Relations Manager
2 weeks ago
New York, New York, United States MTA, Inc. Full timeJob Summary: We are seeking a highly skilled Senior Vendor Relations Manager to join our team at MTA, Inc. The successful candidate will be responsible for executing core Vendor Relations tasks and activities for a designated business unit.Key Responsibilities:Support senior management with executing core Vendor Relations tasks and activities for a...
-
Vendor Risk Management Specialist
3 weeks ago
New York, New York, United States Bloomberg Full timeJob SummaryBloomberg is seeking a highly skilled Vendor Risk Manager to join our team. As a key member of the Chief Risk Office, you will be responsible for assisting departments and subsidiaries in the selection, assessment, mitigation, and continuous monitoring of risks introduced by vendors and third-party service providers.This is a unique opportunity to...
-
Senior Manager of Vendor Relations
2 weeks ago
New York, New York, United States Metropolitan Transportation Authority Full timeJob SummaryThe Metropolitan Transportation Authority seeks a highly skilled Senior Manager of Vendor Relations to support senior management in executing core Vendor Relations tasks and activities for a designated business unit. This role will involve conducting in-depth research, analysis, background reviews, and investigations concerning contractors,...
-
Amazon Fresh Grocery Vendor Manager
4 weeks ago
New York, New York, United States Amazon Services LLC Full timeVendor Manager - Amazon Fresh GroceryAt Amazon, we're committed to delivering exceptional customer experiences. We're seeking a talented Vendor Manager to join our Amazon Fresh team, driving growth and maximizing partnerships with critical vendor partners.Key Responsibilities:Lead annual vendor negotiations and drive joint business prioritiesOwn strategic...
-
Amazon Fresh Grocery Vendor Manager
3 weeks ago
New York, New York, United States Amazon Services LLC Full timeAmazon Fresh Grocery Vendor ManagerAt Amazon, we're committed to delivering exceptional customer experiences. We're seeking a talented and driven individual to join our Amazon Fresh team as a Vendor Manager, responsible for leading multiple facets of our omni-channel retail business.Key ResponsibilitiesGrow and maximize partnerships with critical vendor...
-
Third-Party Vendor Risk Management Specialist
3 weeks ago
New York, New York, United States IntelliPro Group Inc. Full timeJob DescriptionIntelliPro Group Inc. is seeking a highly skilled Third-Party Vendor Risk Management Specialist to join our team. As a key member of our risk management team, you will be responsible for overseeing the Financial Services Third-Party Vendor Risk Management program.The ideal candidate will have prior experience independently managing Third-Party...
-
Cybersecurity Analyst
4 weeks ago
New York, New York, United States BetMGM Full timeAbout UsBetMGM is a leading online gaming company that is revolutionizing the sports betting and gaming industry in the United States. As a partnership between MGM Resorts International and Entain Group, we offer a unique blend of expertise and innovation. Our mission is to deliver the best gaming experience to our customers, while creating a culture of...
-
Third Party Vendor Risk Management Specialist
3 weeks ago
New York, New York, United States Brandon Consulting Associates, Inc. Full timeJob DescriptionBrandon Consulting Associates, Inc. is seeking a highly skilled Third Party Vendor Risk Management Specialist to join our team. The ideal candidate will have a strong background in risk management and be able to oversee the company's third-party vendor risk management program. The Specialist will be responsible for identifying, assessing, and...
-
Data Analyst
2 weeks ago
New York, New York, United States NYULMC Full timeJob DescriptionNYU Langone Health is a world-class, patient-centered, integrated academic medical center, known for its excellence in clinical care, research, and education.We are seeking a Data Analyst to join our Vendor Management team. The successful candidate will be responsible for supporting the day-to-day operations within the team, including...
-
Senior Vendor Manager, Apparel
2 weeks ago
New York, New York, United States Amazon Full timeThe Senior Vendor Manager position at Amazon is a key role for a passionate customer and brand advocate with proven analytical capabilities, project management skills, and the ability to effectively prioritize.This individual will be a P&L owner and hands-on operator with some of the world's greatest brands that have a direct selling relationship with...
-
Senior Vendor Account Manager
3 weeks ago
New York, New York, United States Midwest Tape Full timeJob SummaryThe Senior Vendor Account Manager plays a crucial role in the growth and evolution of hoopla Digital's content catalog. This position is responsible for managing key digital publishing partnerships, initiating and negotiating contracts, and maintaining ongoing relationships with digital vendors. The ideal candidate will have strong written and...
-
Vendor Payment Clerk
2 weeks ago
New York, New York, United States City of New York Full timeJob SummaryThe City of New York is seeking a highly skilled Vendor Payment Clerk to join the Office of Fiscal Operations. As a key member of the team, you will be responsible for receiving and logging invoices, maintaining accurate records, and ensuring payment requests from vendors are correct.Key ResponsibilitiesPerform data entry functions using the...
-
Senior Vendor Manager, Apparel
2 weeks ago
New York, New York, United States Amazon Full timeJob Summary: We are seeking a highly skilled Senior Vendor Manager to join our team at Amazon. The ideal candidate will have a proven track record of driving business growth and profitability through effective vendor management.Key Responsibilities:Act as the business owner for assigned categories, possessing a complete understanding of internal and external...
-
New York, New York, United States Tandym Group Full timeAbout the Role:Tandym Group is seeking an experienced Pharmacy Category Manager to join our team. As a key member of our strategic sourcing team, you will be responsible for the contracting and vendor management of pharmacy-related products and services.Key Responsibilities:Analyze business needs and ensure that functional and technical requirements are...
-
Senior Vendor Analyst
4 weeks ago
New York, New York, United States Solugenix Corp Full timeSenior Vendor Analyst OpportunitySolugenix Corp is assisting a prestigious investment management company in their search for a Senior Vendor Analyst.This is a 6-month contract opportunity based out of Irvine, CA/San Antonio, TX/New York, NY (Hybrid).Key Responsibilities:Provide support to management through data consolidation, data analysis, and management...
-
Apparel Vendor Liaison
3 weeks ago
New York, New York, United States Amazon Inc Full timeVendor Manager, ApparelThe ideal candidate for this role is a customer-focused and brand-ambitious professional with exceptional analytical skills, project management expertise, and the ability to prioritize effectively.Key Responsibilities:Manage vendor relationships to drive business growth and profitability.Develop and implement strategic plans to improve...