Public Safety Communications Operator
2 weeks ago
Job Overview
As a vital member of the California Highway Patrol, you will be responsible for managing the radio communication systems across multiple Area offices, resident posts, and commercial vehicle enforcement locations. Your primary duties will include responding to emergency 9-1-1 calls, accurately documenting incidents in a Computer-Aided Dispatch (CAD) log, and effectively routing information to radio dispatchers or transferring calls to relevant agencies.
Key Responsibilities
- Operate radio consoles for efficient communication across various facilities.
- Handle emergency calls and ensure appropriate actions are taken.
- Assist allied agencies and the public using advanced telephone systems.
- Input data regarding vehicles, individuals, and property into automated systems.
Work Environment
The Indio Dispatch Center operates on a 3/12 alternate work week schedule, with opportunities for seniority-based shift and vacation selections.
Essential Qualifications
- Successful completion of a Drug Screening prior to employment.
- Clearance of a Background Investigation before hiring.
- Medical Clearance must be obtained prior to employment.
- Psychological Evaluation clearance is required before hiring.
- A Typing Certificate is necessary, and candidates must provide a copy prior to employment.
Candidates must demonstrate the ability to meet minimum typing speed requirements as specified in the Classification Specifications. Verification of educational qualifications will be required, including unofficial transcripts or diplomas for initial review, with original documents needed before the start date. For applicants with foreign credentials, a third-party evaluation indicating equivalency is necessary.
Additional Information
The California Highway Patrol maintains its own certification list for Public Safety Dispatchers. To be eligible for the examination, applicants must meet the minimum qualifications for the classification. It is essential to follow all instructions outlined in the examination bulletin to obtain certification list eligibility.
Employee Benefits
As a new State Civil Service employee, you will have access to a comprehensive benefits package, including health insurance, retirement plans, and various voluntary benefits aimed at enhancing your overall well-being.
For more details regarding the benefits and protections available to State Civil Service employees, please refer to the State Civil Service Act and the New Employee Benefits Orientation Page.
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