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Guest Services Supervisor

2 months ago


Miami, United States Hilton Hotels & Resorts Full time

Position Overview:
As a Front Office Supervisor at Hilton Hotels & Resorts, you will play a crucial role in overseeing the daily operations of the Front Office team. Your leadership will ensure that all tasks are completed efficiently and to the highest standards of guest service.

Key Responsibilities:
- Assign and monitor daily tasks for Front Office staff.
- Ensure exceptional guest experiences through effective service delivery.
- Maintain financial profitability by managing operational costs.
- Foster a collaborative team environment to enhance performance.

Qualifications:
- Previous experience in a supervisory role within the hospitality industry is preferred.
- Strong communication and interpersonal skills.
- Ability to multitask and manage time effectively.