Pool and Beach Service Associate
8 hours ago
The Pool and Beach Attendant will be responsible for delivering exceptional customer service to guests in a professional, courteous, and efficient manner.
Key Responsibilities- Present menu, answer questions, and make suggestions regarding food, beverage, and service.
- Engage with guests, hold professional conversations, and provide a welcoming atmosphere.
- Proactively attend to guests around the pool and beach area, ensuring their needs are met.
- Maintain a clean and organized workspace, including the service area and surrounding environment.
- Adhere to a personal appearance standard, wearing uniform and maintaining a neat and tidy appearance.
- Process orders, verify membership or resort guest accounts, and utilize the POS system.
- Deliver items to guests promptly, garnish and decorate dishes as needed, and provide beverages and knowledge of wine and other alcoholic drinks.
- Monitor guest satisfaction, check in regularly, and present checks with script and post charges to member/guest accounts.
- Perform daily checklists, monitor linen supplies, and clear and reset tables at the conclusion of each course.
- Assist with setting up umbrellas and beach chairs, folding towels, and collecting and storing beach equipment.
- Collect and bag soiled towels and transport them to the hotel laundry facility.
- Perform other duties as assigned.
- High School Diploma or GED required, or equivalent working experience.
- Previous experience in a customer service-oriented role preferred but not required.
- Strong communication and interpersonal skills.
- Exceptional customer service skills, with excellent communication and interpersonal skills.
- Ability to work in a hot, wet, humid, and loud environment for extended periods.
- Ability to lift, push, pull objects up to 50 pounds with reasonable accommodation.
- Ability to stand for extended periods and occasionally run.
- Ability to work outdoors in all weather conditions.
- Exceptional organizational and multitasking abilities.
- Exceptional attention to detail and ability to multitask in a fast-paced, deadline-driven environment.
- Health, Dental, and Vision Insurance.
- 401K with company match.
- Employee Discounts with selected retailers.
- Paid Time Off and Company Paid Holidays.
Evolution Parking & Guest Services is an Equal Opportunity Employer with opportunities for advancement. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.
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