Guest Services Supervisor

4 weeks ago


Miami Beach, Florida, United States Loews Hotels & Co, Miami Beach Full time
Job Summary

We are seeking a highly skilled Guest Services Supervisor to join our team at Loews Hotels & Co, Miami Beach. As a key member of our front desk team, you will be responsible for ensuring a seamless arrival experience for our guests.

Key Responsibilities

  • Oversee the safe and efficient flow of traffic at the hotel entrance area
  • Ensure courteous, prompt, and consistent luggage assistance is provided to guests
  • Provide hotel information and travel directions to guests
  • Maintain the cleanliness of the hotel front entrance area and lobby
  • Assist guests with transportation needs
  • Train and monitor the performance of bellpersons
  • Coordinate group arrivals and ensure a seamless arrival experience for all guests

Requirements

  • Excellent communication skills
  • Minimum one year experience as a bell or door attendant
  • High school diploma
  • Knowledge of the local area, roadways, and services
  • Ability to lift up to 75 pounds and push a cart weighing up to 150 pounds
  • Strong leadership abilities

What We Offer

  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment

Equal Opportunity Employer

Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.



  • Miami, Florida, United States Evolution Parking & Guest Services Full time

    Job DescriptionAbout Evolution Parking & Guest ServicesWe are America's exclusive provider of specialized valet parking and front door services for hotels and resorts nationwide. Our team operates and manages parking and front door services at top hotels like the Waldorf Astoria, Renaissance, Hilton, Marriott, Sofitel, Hyatt, and more.Our focus on the hotel...


  • Miami, Florida, United States Evolution Parking & Guest Services Full time

    Job DescriptionAbout Evolution Parking & Guest ServicesWe are America's exclusive provider of specialized valet parking and front door services for hotels and resorts nationwide. Our team operates and manages parking and front door services at top hotels like the Waldorf Astoria, Renaissance, Hilton, Marriott, Sofitel, Hyatt, and more.Our focus on the hotel...


  • Miami Beach, Florida, United States Loews Hotels Full time

    A renowned hotel with a prime oceanfront location has undergone a $50 million renovation, elevating its amenities and services. Our newly revamped Loews Miami Beach Hotel boasts modernized touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined.Oversee the efficient flow of traffic at the hotel entrance area, ensuring a seamless guest...

  • Front Desk Supervisor

    4 weeks ago


    Miami Beach, Florida, United States MSCCN Full time

    Job SummaryWe are seeking a skilled Front Desk Supervisor to join our team at MSCCN. As a key member of our Rooms and Guest Services Operations department, you will be responsible for ensuring seamless guest experiences and efficient hotel operations.Key ResponsibilitiesComplete designated cashier and closing reports in the computer system.Review shift...

  • Assistant Supervisor

    4 weeks ago


    Miami, Florida, United States SMS International Shore Operations Full time

    Job SummaryWe are seeking a highly skilled and experienced Assistant Supervisor to join our Guest Port Services team at SMS International Shore Operations. The successful candidate will be responsible for overseeing all logistical, staffing, and operational needs for our port services, ensuring seamless and efficient operations.The ideal candidate will have...


  • Miami, Florida, United States Parking Management Services Full time

    Job SummaryWe are seeking a skilled Valet Parking Supervisor to lead our team and deliver exceptional guest experiences. As a key member of our operations team, you will be responsible for managing parking operations, supervising staff, and ensuring seamless guest experiences.Key ResponsibilitiesManage and direct parking operations, ensuring efficient and...


  • Miami, Florida, United States Parking Management Services Full time

    Job SummaryPMC is seeking a skilled Valet Parking Supervisor to lead our team in delivering exceptional guest experiences. As a key member of our operations team, you will be responsible for managing a team of valets, ensuring smooth parking operations, and providing top-notch customer service.Key ResponsibilitiesManage and direct a team of valets to ensure...


  • Miami, Florida, United States Parking Management Services Full time

    Job SummaryPMC is seeking a skilled Valet Parking Supervisor to lead our team in delivering exceptional guest experiences. As a key member of our operations team, you will be responsible for managing a team of valets, ensuring smooth parking operations, and providing top-notch customer service.Key ResponsibilitiesManage and direct a team of valets to ensure...


  • Jupiter Inlet Beach Colony, Florida, United States EBSCO Industries Inc Full time

    Alys Beach Resort is seeking a Guest Services Supervisor to support our growing operations. The candidate will assist the Director of Owner and Guest Services and Guest Services Manager in supervising and supporting the Rental and possibly Amenity Access programs. This leadership position will be an important point of contact between our home owners, rental...


  • Miami, Florida, United States Evolution Parking & Guest Services Full time

    Job SummaryThe Pool and Beach Attendant will be responsible for delivering exceptional customer service to guests in a professional, courteous, and efficient manner.Key ResponsibilitiesPresent menu, answer questions, and make suggestions regarding food, beverage, and service.Engage with guests, hold professional conversations, and provide a welcoming...


  • Miami, Florida, United States USA Parking System Full time

    Job Summary:USA Parking Systems is seeking a skilled Valet Parking Supervisor to join our team. As a key member of our hospitality team, you will be responsible for providing exceptional guest service and ensuring the smooth operation of our valet parking services.Key Responsibilities:• Provide 5-star service to guests, ensuring a positive and memorable...


  • New Smyrna Beach, Florida, United States Strand Hospitality Services Full time

    Job SummaryThe Guest Service Representative is responsible for providing exceptional customer service to hotel guests. This includes responding to guest requests, predicting and meeting their needs, and providing information and services at the front desk.Duties and ResponsibilitiesThe Guest Service Representative's key responsibilities include:Answering...


  • Miami Beach, Florida, United States The Gates South Beach Full time

    Job SummaryThe Gates Hotel South Beach is seeking a highly skilled Guest Services Agent to provide exceptional service to our guests. As a key member of our front desk team, you will be responsible for ensuring a seamless and enjoyable experience for our guests.Key ResponsibilitiesProvide warm and welcoming service to all guests, ensuring a positive first...


  • Miami, Florida, United States lululemon athletica Full time

    Lead Guest Experience at lululemon athleticaAs a Guest Experience Lead at lululemon athletica, you will be responsible for ensuring all guests receive a quality in-store experience. This includes assessing and fulfilling the needs of the business, team, and guests, as well as maintaining operational excellence throughout the shift.Key Responsibilities:Lead...


  • Miami Beach, Florida, United States Hampton Inn Miami Beach Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Services Agent to join our team at Hampton Inn Miami Beach. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesProvide warm and welcoming service to all guests,...

  • Guest Services Agent

    4 weeks ago


    Miami Beach, Florida, United States Hampton Inn Miami Beach Full time

    Job Title: Guest Services AgentAt Hampton Inn Miami Beach, we are seeking a highly skilled Guest Services Agent to join our team. As a Guest Services Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide attentive and courteous service to...


  • Saint Augustine Beach, Florida, United States Parking Management Services Full time

    Parking Management Services Job DescriptionJob Title: Valet Parking SupervisorJob Summary:We are seeking a highly motivated and customer-focused Valet Parking Supervisor to join our team at Parking Management Services. As a Valet Parking Supervisor, you will be responsible for leading a team of valets, ensuring exceptional guest experiences, and maintaining...


  • Miami, Florida, United States SLS Full time

    Job SummaryThe Guest Services Manager is responsible for ensuring the efficient operation of the Front Office Department, providing exceptional customer service, and leading a team of hospitality professionals. This role requires a high level of energy, motivation, and a proven track record of living the company's values.Key ResponsibilitiesSupervise Front...

  • Front Desk Supervisor

    3 weeks ago


    North Miami Beach, Florida, United States Colwen Hotels Full time

    Front Desk Supervisor Job DescriptionWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at DoubleTree by Hilton Ocean Point Resort, a Colwen Hotels property. This individual will be responsible for leading the front desk and night audit teams, with a focus on delivering exceptional guest and associate satisfaction.Key...


  • Miami, Florida, United States SLS Full time

    Job Title: Guest Services ManagerJob SummaryThe Guest Services Manager is responsible for ensuring that the Front Office Department runs efficiently and effectively, providing exceptional service to internal and external guests. This role requires strong leadership and communication skills, as well as the ability to multitask and work in a fast-paced...