Receptionist

6 days ago


Augusta, Maine, United States YMCA Of Metro Atlanta Full time
Job Title: Receptionist

The YMCA of Metro Atlanta is seeking a highly skilled and customer-focused Receptionist to join our team. As a key member of our front desk team, you will be responsible for providing exceptional service to our members, staff, and visitors.

Job Summary:

The Receptionist will be the first point of contact for our organization, handling all incoming calls, emails, and visitors. You will be responsible for managing the front desk, including greeting visitors, answering phones, and responding to emails. You will also be responsible for maintaining the cleanliness and organization of the front desk area.

Responsibilities:
  • Greet visitors and provide exceptional customer service
  • Answer phones and respond to emails in a timely and professional manner
  • Manage the front desk, including maintaining the cleanliness and organization of the area
  • Provide administrative support to the team, including data entry and filing
  • Assist with special events and projects as needed
Requirements:
  • High school diploma or equivalent required
  • 1+ years of experience in a customer-facing role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Basic computer skills and knowledge of Microsoft Office
Preferred Requirements:
  • Associate degree in business or related field
  • Experience with an Avaya phone system
  • Bilingual language fluency
Work Environment:

This position works in a fast-paced office environment with frequent interruptions. The employee is required to stand, sit, and walk for extended periods and occasionally climb. Must be able to handle, use fingers, grasp, and lift objects and packages and reach with hands and arms. The incumbent must be able to quickly and easily navigate the property/building as required to meet the job functions. Physical demands include ability to lift up to 30 lbs.

The YMCA of Metro Atlanta is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.


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