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Veterinary Client Services Specialist

2 months ago


Augusta, Maine, United States BluePearl Full time

BluePearl Pet Hospital is in search of a Relief Veterinary Receptionist:

  • Are you adept at delivering outstanding customer service?
  • Can you provide reassurance, guidance, and support to pet owners?
  • Are you enthusiastic about collaborating with a team of exceptional veterinary experts?

If you seek a position that encourages professional development within a cooperative atmosphere, BluePearl Specialty + Emergency Pet Hospital invites your interest.

As a Veterinary Receptionist at BluePearl, you hold a vital position in the success of our facility. You serve as the first point of contact for clients, ensuring they receive the necessary care and attention during challenging and emotional times.

Key Responsibilities of a Veterinary Receptionist:

  • Offer a warm and professional greeting to clients entering the facility.
  • Exhibit a friendly attitude and compassionate listening abilities.
  • Communicate effectively with clients through both in-person and telephone interactions.
  • Quickly assess clients' needs and categorize emergencies appropriately.
  • Direct non-patient inquiries to the relevant team members.
  • Confirm appointments and provide support to clients in distress.
  • Act as a liaison for clients regarding the handling of pet remains.

Reasons to Consider BluePearl:

  • We prioritize the well-being of pets and offer benefits such as Trupanion pet insurance and discounts on treatments.
  • We emphasize professional advancement, providing opportunities for growth and skill enhancement.
  • Continuous education is supported with various resources and assistance.
  • Access to a licensed social worker is available to help maintain a healthy work-life balance.
  • We cultivate a supportive, family-oriented culture aiming to excel in exceptional pet care.

BluePearl is committed to fostering a diverse and inclusive workplace, promoting respect and equal opportunities for all. If you require assistance during the application process due to a disability, accommodations are available upon request. We uphold principles of equality and maintain a drug-free work environment.