Veterinary Client Service Specialist
2 weeks ago
BluePearl Pet Hospital is in search of a Relief Veterinary Receptionist:
- Are you adept at delivering outstanding customer support?
- Can you provide reassurance, guidance, and empathy?
- Are you enthusiastic about becoming part of a team of elite veterinary experts?
If you seek a position that encourages development within a cooperative atmosphere, BluePearl Specialty + Emergency Pet Hospital invites your interest.
As a Veterinary Receptionist at BluePearl, you hold a vital position in the hospital's achievements. You serve as the first point of contact for clients, ensuring they receive the care and attention they need during difficult and emotional times.
Key Responsibilities of a Veterinary Receptionist:
- Offer a warm and professional greeting to clients arriving at the hospital.
- Exhibit a friendly attitude and compassionate listening abilities.
- Communicate effectively with clients in both face-to-face and telephone conversations.
- Quickly assess clients' needs and prioritize emergencies appropriately.
- Direct non-patient inquiries to the relevant team members.
- Confirm appointments and provide support to clients in distress.
- Serve as a liaison for clients regarding the handling of pet remains.
Reasons to Consider BluePearl:
- We value the well-being of pets and provide benefits such as Trupanion pet insurance and discounts on treatments.
- We emphasize professional development, offering pathways for advancement and skill enhancement.
- Continuous education is promoted with a variety of learning resources and support.
- Access to a licensed social worker is available to help maintain a healthy work-life balance.
- We cultivate a supportive, family-oriented culture aimed at leading the industry in exceptional pet care.
BluePearl is committed to fostering a diverse and inclusive workplace, promoting respect and equal opportunities for everyone. If you need assistance during the application process due to a disability, accommodations can be provided upon request. We uphold principles of equality and maintain a drug-free work environment.
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