Residential Concierge
4 days ago
Job Summary:
We are seeking a highly skilled and experienced Residential Concierge to join our team at Four Seasons Collins Ave. As a Residential Concierge, you will be responsible for providing exceptional guest service and ensuring the smooth operation of the residential building.
Key Responsibilities:
- Manage Guest Requests: Respond to and resolve guest inquiries and requests in a timely and efficient manner.
- Coordinate Reservations: Book and confirm reservations for guests, including dining, spa, and other services.
- Provide Personalized Service: Offer personalized service to residents, including assistance with daily tasks and errands.
- Maintain Professionalism: Maintain a high level of professionalism and discretion at all times.
- Ensure Smooth Operation: Ensure the smooth operation of the residential building, including managing guest complaints and issues.
Requirements:
- Excellent Communication Skills: Strong verbal and written communication skills, with the ability to communicate effectively with guests and colleagues.
- Attention to Detail: High level of attention to detail, with the ability to manage multiple tasks and priorities.
- Discretion and Confidentiality: Ability to maintain discretion and confidentiality at all times.
- Teamwork: Ability to work effectively as part of a team, with a focus on providing exceptional guest service.
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