Luxury Wine Advisor

1 week ago

New York, New York, United States UOVO Wine Full time

Fine Wine Operations Specialist – UOVO WINE

Position Overview

As a Fine Wine Operations Specialist at UOVO WINE, you will serve as the primary point of contact for all inquiries related to fine wines. This role encompasses a variety of responsibilities, including addressing client questions regarding wine selections and spearheading innovative initiatives within our Advisory and Home Cellar Auction services. We are in search of a skilled professional with a solid background in inventory management, logistics, and client relations. Experience in warehousing operations, such as preparing wine for dispatch, is also essential. If you possess a deep passion for fine wines and a commitment to excellence, we welcome you to consider joining our esteemed team.

Location Flexibility

This position can be based in any of our UOVO WINE locations, providing flexibility beyond just New York, including regions such as Napa, Chicago, St. Louis, Florida, and Washington DC.

Essential Skills and Qualifications

  • Extensive knowledge of wines and the ability to distinguish between various types
  • Exceptional verbal and written communication abilities
  • Strong interpersonal skills and a customer-focused mindset
  • Outstanding organizational capabilities
  • Meticulous attention to detail
  • Effective time management skills with a proven track record of meeting deadlines
  • Robust analytical and problem-solving skills
  • Ability to prioritize and manage multiple tasks
  • Capability to coordinate and manage travel assignments

Preferred Qualifications

  • In-depth wine knowledge and the ability to discern different wines
  • Excellent communication skills, both verbal and written
  • Strong organizational skills and attention to detail
  • Proficient time management skills with a history of meeting deadlines
  • Advanced analytical and problem-solving capabilities
  • Familiarity with computer applications, particularly Microsoft Office 365 and wine inventory management software

Physical Demands

  • Ability to work in a 55-degree warehouse environment
  • Prolonged periods of walking, standing, lifting, and handling cases
  • Capability to climb ladders to access products
  • Periods of sitting at a desk and utilizing a computer
  • Frequent manipulation of wine bottles
  • Ability to lift up to 50 pounds consistently

Travel Expectations

This role requires up to 50% travel on a regular basis, including local, regional, and national trips, which may involve overnight stays to support client needs and Advisory projects.

Education and Experience Requirements

Mandatory

  • High school diploma, GED, or equivalent
  • 3 to 5 years of relevant wine experience
  • Valid driver's license with a clean driving record

Preferred

  • Associate degree or technical certification in related fields
  • Wine certification from recognized organizations
  • Forklift operation certification
  • Experience with pallet jacks

Key Responsibilities

  • Manage client relations effectively, addressing delivery requests, inventory inquiries, and other service needs
  • Conduct wine inventories and audits to assess bottle conditions and maintain accurate records
  • Prepare pallets for shipment as necessary
  • Execute client wine pulls as required
  • Engage in Advisory, Home Cellar, and Auction service activities
  • Participate in off-site activities as needed
  • Contribute to Auction services as required
  • Attend weekly Advisory meetings
  • Maintain cleanliness and organization in designated work areas
  • Collaborate as a team member in meetings and special projects
  • Assist with import processes as necessary
  • Perform additional related duties as assigned

Compensation Overview

Salary will be commensurate with experience. This position offers a comprehensive benefits package, including generous paid time off, health, dental, and vision insurance, short-term and long-term disability coverage, a 401(K) plan with a matching contribution, an education stipend, charitable donation opportunities, wine education and tasting experiences, and a dynamic work environment that encourages career advancement for high performers.

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