Housekeeping Operations Manager

4 days ago


Salt Lake City Utah, United States Homewood Suites Salt Lake City Full time
Job Summary:

As a Housekeeping Supervisor at Homewood Suites Salt Lake City, you will be responsible for overseeing the daily operations of the housekeeping department, ensuring that all guest rooms and public areas are clean and well-maintained. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities:
  • Inspect and Maintain Guest Rooms: Conduct regular inspections of guest rooms to ensure they meet our high standards of cleanliness and quality.
  • Supervise Housekeeping Staff: Lead and motivate a team of housekeeping staff to ensure they are meeting their responsibilities and providing excellent service to our guests.
  • Coordinate Room Assignments: Oversee the daily assignment of rooms to housekeeping staff, ensuring that all rooms are cleaned and ready for occupancy.
  • Manage Inventory and Supplies: Monitor and maintain the inventory of cleaning supplies and linens, ensuring that we have sufficient stock to meet the needs of our guests.
  • Address Guest Concerns: Respond promptly to guest complaints and concerns, resolving issues in a professional and courteous manner.
  • Collaborate with Other Departments: Work closely with other departments, including front desk and maintenance, to ensure seamless communication and coordination.
Requirements:
  • 2-3 Years of Experience: Minimum 2-3 years of experience in a hotel or hospitality setting, with a focus on housekeeping or guest services.
  • High School Diploma or Equivalent: High school diploma or equivalent required, with a focus on hospitality or a related field.
  • Strong Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with guests, staff, and management.
  • Leadership and Problem-Solving Skills: Strong leadership and problem-solving skills, with the ability to motivate and direct a team of housekeeping staff.


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