Housekeeping Operations Manager
2 weeks ago
We are seeking a dedicated Housekeeping Operations Manager to uphold exceptional cleanliness and service standards at our esteemed hotel.
Your primary role will involve supervising the housekeeping team, ensuring that all staff members meet our rigorous cleanliness benchmarks, and maintaining an adequate supply of cleaning materials.
Candidates should possess a background in hospitality, take pride in their work, and be committed to enhancing guest satisfaction. A background in a leadership position is essential.Key Responsibilities
- Track and document the areas serviced by room attendants, addressing any concerns such as room damage or maintenance needs with the front office.
- Coordinate repairs for cleaning equipment as necessary and ensure all other tools are well-maintained.
- Oversee the recruitment and training of housekeeping personnel to ensure they meet and surpass our cleanliness and customer service expectations.
- Supervise daily operations within the housekeeping department, including the upkeep of guest rooms and public spaces.
- Manage inventory for cleaning supplies, placing orders as required, and oversee the department's budget.
Qualifications
- A high school diploma or equivalent (GED) is required.
- Proficient in environmental services (EVS), including sanitation protocols and the proper use of cleaning supplies and equipment.
- Minimum of 3 years of experience in a role such as executive housekeeper, housekeeping manager, or a comparable position.
- The ideal candidate will be a seasoned leader with a keen eye for detail and strong customer service capabilities.
- At least 2 years of experience in hospitality or guest services is preferred.
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