Housing Operations Coordinator

1 day ago

Bellevue, Washington, United States Bellevue College Full time
About the Position

The Housing Operations Coordinator plays a vital role in the Bellevue College Housing department, reporting directly to the Director of Housing. This position is responsible for the administration of the BC Residence Hall, including coordination of services from Campus Operations, implementation of the BC Housing Management system, supervising and serving as staffing for the Housing front desk, and other tasks to support the daily operations of Housing.

Key Responsibilities
  • Translate student maintenance requests to the online Bellevue College Work Order system
  • Streamline and update the process by which students submit maintenance requests to Housing
  • In collaboration with the Director of Housing, support facilities management projects and work order processing
  • In collaboration with the Director of Housing and/or Bellevue College Locksmith or designee, coordinate the administration, organization, distribution, and tracking of Housing keys
  • Participate in regular training to remain up-to-date on the Bellevue College Housing key software management system and other relevant Housing key processes
  • Coordinate the Housing process for receiving and distributing USPS, UPS, FedEx, and other mail in collaboration with the Bellevue College Warehouse, when necessary
  • Maintain relationships with the Bellevue College Campus Operations, Public Safety, and Finance offices
  • Communicate regularly with Bellevue College Campus Operations staff to update work order statuses and needs
  • Coordinate and schedule entry of Bellevue College Campus Operations staff for regular and emergency maintenance
  • Schedule, publicize, and implement quarterly Health and Safety Inspections throughout the Residence Hall
  • Research and make recommendations to the Director of Housing regarding department processes and improvements for Housing facilities or operations
Requirements
  • Associate's degree in related field or two (2) years demonstrated experience working in administrative support or similar roles
  • Demonstrated ability to effectively manage department resources
  • Demonstrated ability to work effectively with faculty, students, staff, and other administrators
  • Commitment to diversity, equity, and inclusion and the ability to work effectively in a diverse workplace and educational environment
  • Knowledge and experience maintaining program compliance with ADA, Title IX and/or other relevant federal and state laws and regulations
  • Proficiency in Microsoft Outlook, Excel, and Word
  • Effective communication skills
Preferred Qualifications
  • Demonstrated experience working in higher education
  • Demonstrated experience working with community/technical colleges and/or other open-enrollment institutions
  • Demonstrated experience working with higher education housing programs or similar student engagement areas
  • Demonstrated ability to effectively supervise staff in a team atmosphere and develop cooperation among all team members
  • Demonstrated ability to hire, train, and supervise student employees
  • Demonstrated ability to resolve and mediate misunderstandings among and between students, staff, and faculty
Bellevue College is an Equal Opportunity Employer

Bellevue College does not discriminate on the basis of race, color, national origin, language, ethnicity, religion, veteran status, sex, sexual orientation, including gender identity or expression, disability, or age in its programs and activities.

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