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Branch Operations Coordinator

2 months ago

Bellevue, Washington, United States WELLS FARGO BANK Full time
About Wells Fargo Bank

We are a leading financial services company that provides a wide range of banking, investment, and mortgage products to individuals, businesses, and institutions. Our mission is to help our customers achieve their financial goals and improve their financial well-being.

Job Summary

We are seeking a highly motivated and detail-oriented Branch Operations Coordinator to join our team. As a Branch Operations Coordinator, you will play a critical role in ensuring the smooth operation of our branch network, providing exceptional customer service, and supporting the growth and development of our business.

Key Responsibilities
  • Customer Service: Provide excellent customer service to our clients, responding to their inquiries, resolving their issues, and exceeding their expectations.
  • Operations: Perform a variety of administrative tasks, including data entry, record-keeping, and reporting, to ensure the efficient operation of our branch network.
  • Support: Provide support to our branch managers and team members, assisting with tasks such as scheduling, training, and coaching.
  • Risk Management: Identify and mitigate potential risks and issues, ensuring compliance with regulatory requirements and company policies.
  • Teamwork: Collaborate with our team members to achieve our business objectives, sharing knowledge, expertise, and best practices to drive success.
Requirements
  • Education: High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Experience: 2+ years of customer service and operations experience, preferably in a banking or financial services environment.
  • Skills: Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of people. Strong analytical and problem-solving skills, with the ability to identify and mitigate potential risks and issues.
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.