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Housing Services Operations Specialist

2 months ago


Bellevue, Washington, United States Bellevue College Full time

Position Overview

The Housing Operations Coordinator is a pivotal role within the Bellevue College Housing department, reporting directly to the Director of Housing. This position is responsible for the administrative functions of the BC Residence Hall, which includes the coordination of services from Campus Operations, the implementation of the BC Housing Management system, and the supervision of the Housing front desk operations. The role primarily requires on-site presence, with limited remote work options available through coordination with the Director of Housing or their designee.

Compensation and Benefits

Salary Range: $51,576 - $69,312 annually

The salary provided is a general guideline and will be determined based on the candidate's qualifications, experience, and market considerations. New hires in classified positions are placed within a salary range as per the WPEA Collective Bargaining Agreement.

We offer a comprehensive compensation package that includes a competitive salary and an extensive benefits program. This includes various medical, dental, life, and disability coverage options for employees and their dependents, retirement plans, paid holidays, sick leave, vacation time, transit programs, and employee discounts.

The position entails a standard work schedule of 40 hours per week and is classified as overtime eligible, represented by the Washington Public Employee Association of Higher Education (WPEA-HE).

About Bellevue College

Bellevue College is a dynamic, student-centered institution dedicated to educational excellence and the advancement of lifelong learning. Located just east of Seattle, the college serves a diverse student body, with over 54% identifying as students of color and hosting more than 1,300 international students. Our mission is to foster student success through high-quality, accessible educational programs while promoting diversity, inclusion, and global awareness.

We are committed to creating an inclusive campus environment that supports a diverse community of students, faculty, and staff. Diversity, equity, and pluralism are integral to our mission, and we strive to enhance student life through leadership opportunities and cultural experiences.

Department Overview

The Bellevue College Housing department was established in Fall 2018 with the opening of the first on-campus residence hall, aimed at providing safe and inclusive living environments for students. The department's mission is to offer quality facilities and support services that promote educational engagement.

The residence hall, certified LEED-Platinum, features 400 bed spaces in suite and apartment-style accommodations, along with ample community spaces for studying and socializing.

Key Responsibilities

Facilities and Operations

  • Manage student maintenance requests through the Bellevue College Work Order system.
  • Enhance the process for students to submit maintenance requests.
  • Collaborate with the Director of Housing on facilities management projects.
  • Oversee the administration and distribution of Housing keys.
  • Participate in training to stay updated on key management software.
  • Coordinate mail distribution processes with the Bellevue College Warehouse.
  • Maintain relationships with Campus Operations, Public Safety, and Finance offices.
  • Schedule and implement Health and Safety Inspections in the Residence Hall.
  • Research and propose improvements for Housing operations.

Housing Support

  • Attend departmental meetings and provide operational updates to the Director of Housing.
  • Co-manage the Housing Management System, including student data tracking.
  • Support the Director in managing Housing service contracts.
  • Facilitate confidential storage of departmental data.
  • Perform additional duties as assigned.

Management of Student Staff

  • Assign tasks to student employees and follow up as necessary.
  • Assist in supervising student desk staff.
  • Perform other assigned duties.

Qualifications

Minimum Requirements:

  • Associate's degree in a related field or two years of relevant administrative experience.
  • Proven ability to manage departmental resources effectively.
  • Experience working collaboratively with diverse groups.
  • Commitment to diversity, equity, and inclusion.
  • Knowledge of compliance with relevant laws and regulations.
  • Proficiency in Microsoft Office Suite.
  • Strong communication skills.

Preferred Qualifications:

  • Experience in higher education settings.
  • Familiarity with community/technical colleges.
  • Experience in housing programs or student engagement.
  • Ability to supervise and train staff effectively.
  • Skills in conflict resolution and mediation.

Employment Conditions

Bellevue College is committed to providing a safe and healthy work environment. All employees are expected to report to work in a suitable mental and physical condition.

All candidates must provide verification of employment eligibility as required by U.S. Citizenship and Immigration Services.

Application Process

Interested candidates should submit a complete online application along with the required documents. Incomplete applications will not be considered.

Required Application Materials:

  • Cover Letter (1-2 pages)
  • Resume
  • Diversity Statement (1-2 pages) detailing commitment to diversity and equity

Bellevue College does not discriminate based on race, color, national origin, language, ethnicity, religion, veteran status, sex, sexual orientation, disability, or age in its programs and activities.