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Audio-Visual Technology Specialist

2 months ago

Hagerstown, Maryland, United States Hagerstown Community College Full time

Summary

Hagerstown Community College seeks a dedicated Audio-Visual Technology Specialist to provide comprehensive technical support for all instructional technology needs on campus. This role involves collaborating closely with faculty, Learning Technology staff, and various college departments to ensure seamless technological integration within the learning environment.

Responsibilities

  • Provide prompt and effective assistance to faculty and staff regarding classroom equipment functionality, troubleshooting issues, and software support across multiple campus locations.
  • Execute meticulous setup and teardown of audio-visual equipment according to departmental schedules, ensuring optimal presentation environments for diverse learning activities.
  • Contribute to the maintenance and repair of instructional technology assets, including software configuration and programming of Extron touch panels, to guarantee reliable performance.
  • Maintain accurate records within the department's inventory database, documenting equipment purchases, spare parts utilization, and other relevant information for efficient asset management.
  • Deliver comprehensive training sessions on classroom equipment and instructional software to faculty and staff, empowering them with the technical skills necessary for effective teaching.
  • Provide dedicated technical support for campus events, ensuring smooth audio-visual operations and contributing to a successful event experience.
  • Capture and edit classroom demonstrations and special events using video recording and editing software, creating valuable learning resources for students and faculty.

Qualifications

A minimum of an Associate's degree is required, coupled with two years of hands-on experience in the operation and troubleshooting of classroom technology. Proficiency in Zoom, Microsoft Office 365 suite, Adobe Creative Cloud, live video streaming software, and screen capturing software is essential. Preference will be given to candidates possessing Extron certifications.

Skills and Abilities

  • Demonstrated organizational skills with the ability to manage multiple tasks efficiently in a fast-paced environment.
  • Technical expertise in operating and troubleshooting audio-visual equipment within educational settings.
  • Proficiency in computer applications and standard educational software.
  • Excellent communication and interpersonal skills, enabling effective collaboration with diverse stakeholders.
  • Ability to remain calm and composed under pressure, ensuring smooth operations during demanding events or situations.