Head of Organizational Operations

2 weeks ago

Riverside, California, United States AIRO Full time

JOB DESCRIPTION

HEAD OF ORGANIZATIONAL OPERATIONS

Organizational Overview

Since its inception, AIRO has dedicated itself to removing obstacles to promote the gospel of Jesus among unreached populations. The mission of AIRO is clear: "Remove barriers to advance the gospel to those who have yet to hear it."

AIRO operates two main initiatives: The Go Fund, which alleviates the burden of student debt for aspiring missionaries, and The Missions Course, which seeks to cultivate a mission-oriented mindset among American churchgoers. To date, The Go Fund has supported 143 families in repaying over $1.7 million in student loans, while The Missions Course has engaged 42 local churches, impacting 1,600 individuals.

Despite our efforts, nearly 3 billion people worldwide still lack access to the gospel.

We believe that one day, God will conclude the need for missions. Until that time, our work continues.

Position Overview

As the Head of Organizational Operations, you will collaborate closely with the Executive Director to establish strategic direction for the operational functions of the organization. You will manage the Finance, Human Resources, and Program departments, ensuring optimal performance and effectiveness. Your role will include mentoring and guiding team members to help them reach their full potential in support of the organization's objectives.

Key Responsibilities

Strategic Leadership:

  • Formulate and execute strategic initiatives for Finance, Human Resources, and Programs that align with AIRO's mission and objectives.
  • Contribute to the leadership team to shape the organization's strategic vision and long-term goals.
  • Lead interdisciplinary teams to attain operational excellence and impactful programming.

Financial Oversight:

  • Manage financial operations, including budgeting, forecasting, and reporting to maintain the organization's fiscal health.
  • Design and oversee annual budgets, ensuring judicious resource allocation.
  • Guarantee adherence to financial policies, regulations, and standards.

Human Resources Management:

  • Direct the recruitment, training, and development of personnel to cultivate a high-performing and engaged workforce.
  • Establish and enforce HR policies that foster a positive workplace culture.
  • Conduct regular performance evaluations and provide guidance and mentorship to staff.

Program Oversight:

  • Ensure the effective execution and assessment of AIRO's initiatives, The Go Fund and The Missions Course, to achieve intended results.
  • Develop and track program metrics to evaluate effectiveness.
  • Build partnerships with external stakeholders, including churches, mission organizations, and donors, to enhance program outreach and impact.
  • Provide strategic leadership to the Programs Team to drive growth.

Operational Efficiency:

  • Optimize operational processes and implement best practices to enhance productivity across departments.
  • Create and maintain systems for effective project management and workflow optimization.
  • Ensure all operational activities align with AIRO's mission and strategic priorities.

Innovation and Improvement:

  • Identify opportunities for innovation and continuous enhancement in operations, programs, and processes.
  • Lead change management initiatives to foster organizational growth and adaptability.
  • Promote a culture of learning and development within the team.

Meetings and Collaboration:

  • Conduct weekly one-on-one meetings with direct reports to provide support and direction.
  • Facilitate weekly operations team meetings to address critical issues and encourage collaboration.
  • Hold quarterly meetings to review and enhance departmental processes and performance.

Qualifications

Commitment to AIRO's Core Values:

Our core values serve as essential guiding principles for AIRO, defining our identity and aspirations. They assist in decision-making and evaluating team composition. Our core values are fundamental to our mission, guiding our actions and relationships.

  • We prioritize reaching Unreached People Groups (UPGs).
  • We bring enthusiasm to missions.
  • We adopt an ownership mentality.
  • We value people over performance.
  • We celebrate individual strengths.
  • We embrace learning and adaptation.

Skills and Experience:

  • Bachelor's degree in Nonprofit Management, Business Administration, Finance, Accounting, or a related field preferred.
  • 3-5+ years in operations management, including financial oversight, HR management, and program administration in a nonprofit context preferred.
  • Strong strategic planning and analytical capabilities with a focus on data-driven decision-making.
  • Excellent financial management skills, including budgeting, forecasting, and reporting. Experience with QuickBooks Online preferred.
  • Demonstrated expertise in HR management, including recruitment, staff development, and performance evaluation.
  • Able to manage team accountability effectively.
  • Capable of creative and strategic thinking to scale organizational operations.
  • Exceptional leadership abilities to inspire, motivate, and develop a high-performing team.
  • Strong interpersonal and communication skills, both written and verbal, with the ability to build relationships with diverse stakeholders.
  • Proficient in Google Suite (Drive, Sheets, Docs, Forms, etc.).
  • Willingness to travel for organizational needs.
  • Available to work in person.

Compensation

This position offers a competitive total cash compensation package, commensurate with experience.

Benefits Package

Retirement Plan: AIRO provides a Simple IRA plan for staff to contribute voluntarily, with AIRO matching up to 3% of salary on all contributions.

Vacation Policy: Unlimited vacation, contingent upon work completion.

Paid Holidays: AIRO recognizes ten paid holidays annually.

Health (Medical & Vision): AIRO offers a group healthcare plan with contributions towards employee coverage.

Student Loan Repayment: AIRO contributes up to $1,200 annually towards employee student loans.

Employer Assisted Housing Program: AIRO provides forgivable loans for qualified full-time employees purchasing a primary residence.

Equal Opportunity Statement: AIRO is committed to diversity and does not discriminate based on race, color, ethnicity, national origin, age, or gender, while maintaining adherence to Biblical values.

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