Accounts Receivable Agent

2 weeks ago


Concord, North Carolina, United States Kimbrell's Furniture Full time
Job Overview

Kimbrell's Furniture, a well-established company with a century-long legacy, is seeking dedicated and enthusiastic individuals to enhance our Call Center operations. We are currently looking for a full-time agent to join our team in a supportive work environment that prioritizes work-life balance.

Key Responsibilities:
  • Identify and reach out to clients regarding their outstanding payments.
  • Address payment objections and propose convenient payment solutions.
  • Maintain accurate and up-to-date records of account statuses.
  • Utilize software tools to document interactions with clients and track outcomes.
  • Process payments over the phone securely.
  • Be adaptable to changes in responsibilities as the needs of the department evolve.
Qualifications:
  • Ability to collaborate effectively within a team.
  • Exhibit a positive and proactive attitude.
  • Willingness to learn and grow in a professional setting.
  • Strong attention to detail and quick problem-solving skills.
  • Excellent verbal communication abilities.
  • Prior experience in collections is advantageous but not mandatory; training will be provided for the right candidate.
  • Availability to work Monday through Friday, with potential shifts between 8 AM and 8 PM, including rotating Saturdays.
*The responsibilities outlined above are essential to the role of Payment Collection Associate and may be adjusted as necessary during employment.*
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