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Luxury Sales Representative

2 months ago

Houston Texas, United States Blue Nile Full time
About the Role

We are seeking a highly skilled and passionate Luxury Sales Consultant to join our retail showroom in the Houston Galleria. As a Luxury Sales Consultant, you will be responsible for delivering exceptional customer service and creating a personalized experience for our clients.

Key Responsibilities
  • Communicate the Blue Nile Difference: Instill trust and confidence in our brand by effectively communicating our unique value proposition.
  • Provide Exceptional Customer Service: Demonstrate a deep understanding of our products and services, and provide tailored recommendations to meet the needs of our clients.
  • Develop Product Knowledge: Continuously develop and expand your knowledge of fine jewelry and luxury goods to stay up-to-date on the latest trends and products.
  • Communicate Accurate Information: Ensure that all customers receive accurate and clear information about our products and services.
  • Resolve Complex Customer Service Challenges: Effectively resolve complex customer service issues and find solutions that exceed customer expectations.
  • Build Relationships: Foster long-term relationships with our clients by providing exceptional service and building trust.
  • Meet Sales and Service Goals: Consistently achieve or exceed sales and service goals, while maintaining a high level of customer satisfaction.
Requirements
  • Previous Retail Sales or Customer Service Experience: A minimum of 1 year of experience in retail sales or customer service.
  • High School Diploma or GED: A high school diploma or equivalent is required.
  • Jewelry Experience: Previous experience in the jewelry industry is a plus, but not required.
  • Excellent Interpersonal and Communication Skills: Strong interpersonal and communication skills, with the ability to effectively communicate with customers and colleagues.
  • Organizational and Time Management Skills: Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Flexibility and Adaptability: Ability to work in a fast-paced environment and adapt to changing circumstances.