Assistant General Manager

24 hours ago

Minnetonka, Minnesota, United States Goldfish Swim School Full time
About Goldfish Swim School

We are a rapidly growing, award-winning franchise that is not your typical company. We change lives. We help children reach their goals. We wear flip flops. We work in a 90-degree pool. We offer paid training and flexible shifts that are perfect for students or folks who want to grab extra hours without working late nights.

Job Description

Key Responsibilities:

  • Oversee the quality and success of daily operations, including staffing, pool operations, cash management, customer service, retail and vending department, private party operations, and workplace employee activities.
  • Direct and control daily operations to ensure the school is running according to GSS standard operating procedures.
  • Assist the General Manager and department managers with fulfilling daily tasks.
  • Manage staff to ensure high productivity, excellent performance, and positive employee satisfaction.
  • Interact with Deck Supervisors and Golden Teachers on issues related to class scheduling, student progress, customer service, and employee performance and training.
  • Provide sales and marketing training to all qualified sales staff.
  • Gain knowledge and experience in all technology platforms to achieve a high level of competence in bookings, class scheduling, reporting, and administrative functions.
  • Gain a high level of knowledge and experience in GSS pool operations to ensure understanding and satisfaction of Goldfish members.
  • Initiate and oversee workplace culture and employee interaction. Maintain a high level of employee satisfaction.
  • Direct and oversee the implementation of the Emergency Action Plan and all safety procedures that pertain to the GSS facility, and train all current staff on the GSS EAP.
  • Maintain current certifications and stay up-to-date professionally on the aquatics and management field.
Requirements
  • Ability to work with children.
  • Excellent interpersonal communication and organizational skills.
Education/Experience

High school diploma or GED is preferred. Experience as a certified lifeguard, youth sports instructor/coach, camp counselor, and/or childcare provider required. Two or more years as a swimming instructor preferred.

Certificates and Licenses:
  • Lifeguard, CPR, First Aid, AED, and Certified Pool Operator certification required.
  • Lifeguard Instructor certification highly recommended.
Work Environment:

While performing this job, the employee is regularly exposed to heat and humidity. Noise level is usually moderate.

Compensation:

$22.00 per hour

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