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Hospitality General Manager

2 months ago

Minnetonka, Minnesota, United States The ONE Group Full time

Join Our Team as a General Manager

At Kona Grill, we believe that our people are the essence of our success. We are dedicated to finding enthusiastic individuals who are eager to be part of our dynamic family. Whether it's preparing a meal, serving a guest, or supporting one another, we view every interaction as a chance to express our passion and commitment. We offer not just jobs, but fulfilling careers, and we are searching for spirited individuals to engage in our comprehensive training program, allowing them to learn and grow within our organization.

About Kona Grill

Kona Grill, a proud member of The ONE Group, operates numerous locations across the nation. We take pride in our innovative menu, award-winning happy hour, and modern upscale ambiance featuring an open kitchen, sushi bar, and full-service bar.

Our Culture

We are committed to fostering a premier culture that emphasizes teamwork, collaboration, and core values. Passion drives everything we do, and we seek individuals who share these qualities. Embark on a career path filled with limitless growth and opportunities.

Compensation and Benefits

This role offers a competitive salary starting at $80,000 annually, along with:

  • 25% of base salary in bonus opportunities
  • $24,000 annually in monthly bonus opportunities
  • Comprehensive benefits package
  • 401(k) plan
  • Employee Assistance Program
  • Limitless growth opportunities

Key Responsibilities

Operations Management

  • Lead, mentor, and manage both Managers and Staff
  • Ensure service quality is upheld through effective execution of service protocols
  • Maintain a clear vision aligned with business and marketing objectives
  • Develop strategies for risk management and mitigation
  • Represent the organization in addressing and resolving grievances
  • Adhere to all corporate mandates
  • Update and monitor daily operational reports

Staffing and Team Development

  • Assess staffing needs, create plans for improvement, and identify growth opportunities
  • Conduct interviews, screenings, and recruitment of candidates
  • Coach, train, and develop both management and hourly staff
  • Oversee team performance, including morale and productivity
  • Regularly review performance in accordance with management guidelines

Fiscal Responsibility

  • Monitor activities and expenses
  • Set and evaluate sales forecasts and profitability reports
  • Keep the Director of Operations informed of sales and critical issues
  • Enhance sales through marketing, networking, and staff incentives
  • Maintain budgeted revenues, cost of sales, labor, supplies, and operating cash flow
  • Review monthly profit and loss statements and address variances

Qualifications

  • Minimum of 5 years of professional experience in hospitality, ideally with projects exceeding $10 million
  • Food and Safety training (OSHA preferred)
  • Excellent management, delegation, and presentation skills
  • Strong interpersonal, verbal, and written communication skills
  • General business acumen
  • Expert knowledge of restaurant management systems
  • Ability to identify problems, develop solutions, and execute effectively

Insurance Benefits

We offer a comprehensive benefits package to all Managers, including:

  • Medical, Dental, and Vision Insurance
  • Group Life and Disability Insurance
  • Group Accident and Hospital Indemnity Insurance
  • Group Critical Illness Insurance
  • Employee Assistance Program (EAP)
  • Dependent Care Benefits
  • Employee Dining Discounts
  • Traditional and Roth 401(k) Plans
  • Commuter Benefits
  • Annual bonus potential of up to 25% of salary
  • Paid sick/personal leave
  • Paid vacation starting at 2 weeks per year

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