Restaurant Manager

4 days ago


New Haven, Connecticut, United States Study Hotels Full time
Restaurant Supervisor Job Description

We are seeking a skilled Restaurant Supervisor to join our team at Heirloom Restaurant & Lounge. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests and ensuring the smooth operation of our restaurant.

Key Responsibilities:
  • Ensure proper uniform and attire for staff at all times
  • Provide assistance to all restaurant guests, ensuring their needs are met and exceeded
  • Maintain all restaurant equipment and ensure compliance with company standards
  • Perform work according to hotel policies and procedures
  • Supervise all dining room activities, including managing staff and maintaining a clean and organized environment
  • Assist with bar operations, including managing stock and serving guests
  • Coordinate assignments to maintain optimal levels of customer satisfaction
  • Analyze customer requirements and provide efficient responses
  • Collaborate with manager to review employee performance and provide feedback
  • Monitor guest requests and achieve customer objectives
  • Maintain knowledge of liquor regulations and manage storage supplies
  • Evaluate daily specials and oversee restocking of supplies
Requirements:
  • High school diploma or general education degree (GED)
  • 2+ years experience in a fine dining or upscale casual environment
  • Flexibility to work any shift, including evenings, weekends, and holidays
  • Excellent verbal and written interpersonal communication skills
  • Proficiency in English required; a second language is desirable
  • Strong organizational skills, including follow-up, time management, and ability to multi-task
  • Ability to positively communicate and interact with all hotel departments
  • Ability to grasp, lift, and move goods weighing a maximum of 40 lbs
  • Ability to stand for long periods indoors with a climate-controlled workstation

Study Hotels is an Equal Opportunity Employer and does not discriminate based on age, race, religion, disability, nationality, sex, sexual orientation, or any other category protected by federal, state, or local law.


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