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Restaurant Operations Manager

2 months ago


New Haven, Connecticut, United States Sally's Apizza Full time
Job Summary

We are seeking an experienced and skilled Restaurant Manager to join our team at Sally's Apizza. As a Restaurant Manager, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our high standards of quality and customer service are met.

Key Responsibilities
  • Restaurant Operations
    • Conduct daily pre-shift meetings with staff to review expectations and discuss any issues.
    • Ensure that all restaurant operations are conducted in accordance with company standards and policies.
    • Monitor and control labor costs, inventory, and customer satisfaction.
  • Team Management
    • Supervise and train front and back-of-house staff to ensure that they are meeting company standards.
    • Conduct performance evaluations and provide feedback to staff.
    • Make recommendations for promotions, transfers, and terminations.
  • Customer Service
    • Ensure that all guests receive exceptional service and that their needs are met.
    • Address customer complaints and concerns in a professional and courteous manner.
  • Inventory and Cost Control
    • Monitor and control inventory levels to ensure that they are adequate to meet customer demand.
    • Implement cost-saving measures to reduce waste and minimize losses.
Requirements
  • Previous restaurant management experience preferred.
  • A minimum of 2 years of proven success in a restaurant setting.
  • ServeSafe Certified.
  • Basic understanding of the Microsoft suite of programs, Brink POS (preferred).
  • English, Basic Spanish (preferred but not required).
  • Full Time, In-Person.
  • Ability to work on your feet for up to 10 hours at a time and be able to lift at least 50 lbs.
Benefits
  • Starting at $60,000 annually depending on experience, plus bonus.
  • Dental Insurance.
  • Employee discount.
  • Health Insurance.
  • Short-term Disability.
  • Long-Term Disability.
  • Group Life.
  • Sick Time & Vacation Time or Paid time off.
What We Offer
  • A dynamic and fast-paced work environment.
  • Opportunities for career growth and advancement.
  • A competitive salary and benefits package.
  • A fun and supportive team environment.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced Restaurant Manager looking for a new challenge, please submit your application.