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Restaurant Service Manager

2 months ago


New Haven, Connecticut, United States Gecko Hospitality Full time
Service Manager Job Description

We are seeking a highly skilled Service Manager to join our team at Gecko Hospitality. As a Service Manager, you will be responsible for ensuring the smooth operation of our front-of-house operations, maintaining excellent communication with the Kitchen Manager and back-of-house staff, and providing exceptional leadership and training to our hourly staff.

Key Responsibilities:
  • Ensure efficient front-of-house operations and maintain effective communication with the Kitchen Manager and back-of-house staff.
  • Develop and implement strategies to drive positive sales and increase guest counts.
  • Train and develop the knowledge and skills of hourly staff, providing regular performance feedback and coaching.
  • Manage budgets, P&L statements, cash control, scheduling, daily/weekly reports, inventory, and product ordering.
  • Create a positive and professional environment for both staff and guests.
Requirements:
  • Extremely guest-oriented with the highest degree of honesty and integrity.
  • Strong understanding of restaurant P&L statements.
  • Ability to drive positive sales and raise guest counts.
  • Desire to mentor and develop others.
  • High volume experience of 3+ years as a Restaurant Manager.
Benefits:
  • Medical Benefits
  • Paid Vacation
  • Career Growth Potential
  • Bonus Plan