Restaurant Operations Manager

3 days ago


West Haven, Connecticut, United States Dunkin' Full time
About the Role

We are seeking a highly motivated and experienced Restaurant Manager to join our team at a locally owned and operated Dunkin' franchise. As a Restaurant Manager, you will be responsible for maintaining a customer service focus, passion for results, and a desire to develop a great team.

Key Responsibilities
  • Lead a high-energy team to deliver exceptional customer service and drive sales growth
  • Manage daily restaurant operations, including inventory, scheduling, and employee development
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with the franchisee to achieve business objectives and goals
  • Ensure compliance with company policies, procedures, and regulatory requirements
Requirements
  • Previous managerial experience in the food service industry
  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances
  • Excellent customer service skills and a passion for delivering exceptional results
  • Strong analytical and problem-solving skills
Benefits
  • Competitive wages and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
About Dunkin'

Dunkin' is a leading global bakery and coffee chain with a rich history dating back to 1950. Our franchisees are independent business owners who are passionate about delivering exceptional customer service and building strong relationships with their communities.



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