Shift Leader
23 hours ago
About the Role:
The Shift Leader is a key member of the restaurant team, responsible for ensuring seamless operations during their assigned shifts. Reporting to the Restaurant General Manager, this individual will assist in managing daily activities, maintaining high standards of customer service, and driving sales growth.
Key Responsibilities:
- Maintain a fast-paced and efficient service environment, ensuring customer satisfaction and quality standards are met.
- Lead by example, demonstrating a strong work ethic and commitment to safety protocols.
- Train and motivate team members to achieve their full potential.
- Conduct regular equipment and facility checks to ensure compliance with company standards.
- Monitor and maintain food quality, ensuring 100% customer satisfaction.
- Execute marketing plans and promotions to drive sales and customer engagement.
- Recognize and reward team members for outstanding performance.
- Provide regular feedback to the team and Restaurant General Manager.
Requirements:
- Must be at least 18 years of age.
- Supervisory experience in the Quick Service Restaurant industry or retail environment.
- Excellent attendance and punctuality record.
- Basic business math skills and proficiency in computer applications.
- Strong communication and interpersonal skills.
- Enthusiasm and willingness to learn and grow with the company.
- Team player with a commitment to customer satisfaction.
About Taco Bell:
Taco Bell is a leading Mexican-inspired quick service restaurant brand, part of Yum Brands, Inc. We're passionate about innovation, customer satisfaction, and employee development. Our culture is built on the principles of Live Más, embracing breakthrough thinking and innovative ideas that drive success.
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