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Restaurant Manager

2 months ago

New Haven, Connecticut, United States Study Hotels Full time

About Study Hotels

Study Hotels is a gathering place for friends and family, as well as a contemporary dining destination for worldly travelers and native weekenders alike. We are committed to providing genuine hospitality and the highest quality of service to our guests.

Job Summary

We are seeking a Restaurant Supervisor to provide exceptional service and support to our guests and team members. The ideal candidate will be responsible for ensuring the smooth operation of the restaurant, maintaining high standards of quality and service, and promoting a positive and welcoming atmosphere.

Key Responsibilities

  • Ensure proper uniform of staff at all times
  • Provide assistance to all restaurant guests
  • Maintain all restaurant equipment and ensure compliance to all standards
  • Perform work according to hotel policies and procedures
  • Supervise all dining room activities
  • Assist with bar operations to include managing stock and serving guests
  • Coordinate assignments to maintain optimal level of customer satisfaction
  • Analyze all customer requirements and provide efficient response
  • Collaborate with manager to review all employee performance
  • Monitor all guest requests efficiently to achieve all customer objectives
  • Maintain knowledge on all liquor regulations
  • Manage all storage supplies
  • Evaluate all daily specials
  • Oversee and restock all supplies at end of shift and perform regular inspections on all equipment and recommend required repairs

Requirements

  • Ability to maintain a friendly, cheerful, and courteous demeanor at all times
  • Education: High school diploma or general education degree (GED)
  • Experience: 2+ years experience in a fine dining or upscale casual environment
  • Flexibility to work any shift, including evenings, weekends, and holidays
  • Excellent verbal and written interpersonal communication skills
  • Proficiency in English required. A second language is desirable
  • Strong organizational skills, including follow-up, time management, ability to multi-task and manage multiple priorities in a fast-paced environment
  • Ability to positively communicate and interact with all hotel departments
  • Ability to grasp, lift and or carry, or otherwise, move goods weighing a maximum of 40 lbs
  • Ability to stand for long periods indoors with a thematically climate-controlled workstation

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate based on age, race, religion, disability, nationality, sex, sexual orientation, or any other category protected by federal, state, or local law. Eligible full-time team members are offered a comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays. Team members are eligible to participate in our 401(k) plan and Employee Assistance Program.