Front Office Supervisor
2 weeks ago
Job Summary
We are seeking a highly skilled and experienced Front Office Supervisor to join our team at Riverside Health System. As a Front Office Supervisor, you will be responsible for overseeing the daily activities of our clerical team members and ensuring the efficient flow of patients through our office.
Key Responsibilities
- Provide exceptional customer service and ensure that customer service is a focus of our practice.
- Supervise and train front office staff to ensure they are equipped to handle patient inquiries and concerns.
- Assist patients with billing and insurance-related issues and refer them to the appropriate team member when necessary.
- Ensure the accuracy and completeness of medical records for continuity of care and timely service.
- Oversee the completion of closing procedures and ensure that deposits are accurate.
Requirements
- High School Diploma or GED (required)
- Associates Degree in Business or a related field (preferred)
- 1 year of medical office experience (preferred)
- 1 year of coding experience (preferred)
- 1 year of insurance experience (preferred)
About Riverside Health System
Riverside Health System is a leading healthcare provider in the region, dedicated to delivering high-quality patient care and exceptional service. We are committed to creating a positive and supportive work environment for our team members, and we are seeking individuals who share our values and are passionate about delivering exceptional patient care.
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