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Front Office Supervisor
2 months ago
About the Role
As a Front Office Supervisor at Riverside Health System, you will play a vital role in ensuring the smooth operation of our medical office. Your primary responsibility will be to supervise and train front office staff, ensuring that they provide exceptional customer service to our patients.
Key Responsibilities
- Supervise and train front office staff to ensure they meet the highest standards of customer service.
- Oversee the daily operations of the front office, including scheduling appointments and managing patient flow.
- Assist patients with billing and insurance-related issues, and refer them to the appropriate team member when necessary.
- Ensure that medical records are accurate and up-to-date, and that all necessary documentation is completed in a timely manner.
Requirements
Education
- High School Diploma or equivalent required.
- Associate's degree in Business or a related field preferred.
Experience
- 1 year of experience in a medical office setting preferred.
- 1 year of experience in coding or insurance preferred.
About Riverside Health System
Riverside Health System is a leading healthcare provider in the region, dedicated to delivering high-quality patient care and exceptional service. We are committed to creating a positive and supportive work environment for our employees, and we offer a range of benefits and opportunities for growth and development.
