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Front Office Supervisor
2 months ago
About the Role
As a Front Office Supervisor at Riverside Health System, you will play a vital role in ensuring the smooth operation of our medical office. Your primary responsibility will be to supervise and train front office staff, ensuring that they provide exceptional customer service to our patients.
Key Responsibilities
- Supervise and train front office staff to ensure they meet the highest standards of customer service.
- Oversee the daily operations of the front office, including scheduling appointments and managing patient flow.
- Provide feedback and coaching to front office staff to improve their performance.
- Assist patients with billing and insurance-related issues, and refer them to the appropriate team member when necessary.
- Ensure that medical records are complete and accurate, and that all necessary documentation is up-to-date.
Education
- High School Diploma or equivalent.
- Associate's degree in Business or a related field is preferred.
- 1 year of experience in a medical office setting is preferred.
- 1 year of experience in coding or insurance is preferred.
What We Offer
Riverside Health System is committed to providing a supportive and inclusive work environment. As a Front Office Supervisor, you will have the opportunity to work with a talented team of professionals who are dedicated to delivering exceptional patient care. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development.
