Housekeeping Team Leader

2 weeks ago


Charleston, South Carolina, United States Avocet Hospitality Group Full time
Position Overview

** $500 Sign-On Bonus **

Join our vibrant team at Avocet Hospitality Group, where we prioritize creativity and excellence in guest experiences. We are seeking a dedicated and experienced Housekeeping Supervisor to oversee our housekeeping operations, ensuring the highest standards of cleanliness and comfort for our guests.

Ideal Candidate Profile

The successful candidate will demonstrate strong leadership skills and a keen eye for detail. You will be responsible for managing the daily activities of the housekeeping team, maintaining a clean and safe environment for guests and staff alike.

Key Responsibilities:

  • Lead and supervise housekeeping personnel in their daily tasks.
  • Oversee laundry operations and ensure efficiency.
  • Manage inventory and supply levels, placing orders as needed.
  • Address and resolve guest concerns related to housekeeping services.
  • Ensure all guest rooms and common areas are maintained to high cleanliness standards.
  • Conduct daily briefings with the housekeeping team to align on tasks and priorities.
  • Assist guests with inquiries and requests, providing exceptional service.
  • Train new housekeeping staff as required.

Supervisory Duties:

  • Oversee Inspectors, Room Attendants, Laundry Attendants, and Public Area Attendants.

Qualifications:

Education & Experience:

  • High school diploma or equivalent; further education in hospitality management is advantageous.
  • Minimum of 3 years of experience in a housekeeping role.
  • Familiarity with cleaning products, techniques, and equipment.
  • Understanding of industry best practices.

Skills & Competencies:

  • Strong commitment to guest satisfaction and service excellence.
  • Proven ability to lead and motivate a team effectively.
  • Excellent organizational skills and ability to work under pressure.
  • Proficient in English communication, both verbal and written.

Work Environment:

Equipment Utilized:

  • Computer and communication tools.
  • Cleaning equipment including vacuums, mops, and chemicals.
  • Laundry machines as necessary.

Physical Requirements:

  • Ability to maintain regular attendance and work flexible hours.
  • Capability to stand for extended periods and perform physical tasks.
  • Must be able to lift and carry items up to 35 pounds.

What We Offer:

At Avocet Hospitality Group, we provide a supportive work environment that values creativity and growth. Our benefits include:

  • Competitive hourly pay with overtime opportunities.
  • Sign-on bonus structure.
  • Comprehensive health benefits including medical, dental, and vision plans.
  • 401(k) plan with employer matching.
  • Paid time off and holidays.
  • Opportunities for professional development and career advancement.

Join us in creating memorable experiences for our guests while fostering a culture of excellence and teamwork.



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