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Team Leader
2 months ago
We are seeking a motivated and customer-focused Team Leader to join our Charleston - King Street team at Jeni's Splendid Ice Creams LLC.
Key Responsibilities- Lead shifts and act as a role model for other team members
- Serve ice cream to customers and maintain a clean and welcoming shop environment
- Run the register and manage cash transactions
- Perform various tasks such as scooping ice cream, making waffle products, and changing out buckets of ice cream
- Provide exceptional customer service and ensure a positive experience for every customer
- Availability to work weekends and late nights (past 11 p.m.)
- Ability to work in a fast-paced environment and multitask
- Excellent communication and interpersonal skills
- Ability to positively influence and lead a shift of team members
- Resourceful and calm under pressure
- Reliable, on time, and ready to hustle for every shift
Jeni's Splendid Ice Creams LLC is a B Corp headquartered in Columbus, Ohio, with scoop shops in over twenty cities across the country. We are committed to making better ice creams and bringing people together through our scoop shops.
We love people, we love ice cream, and we view ice cream as a form of art. Our team members are the heart of our business, and we are seeking a Team Leader who shares our values and is passionate about delivering exceptional customer service.