Restaurant Operations Manager

1 week ago


Madison Heights, Michigan, United States Tim Hortons (US) Full time
Manager Role at Tim Hortons

As a **Manager** at Tim Hortons, you will oversee the daily operations of our restaurant, ensuring that our guests receive outstanding service. Your responsibilities will include managing staffing levels, controlling inventory costs, addressing customer concerns, and mentoring new employees. We provide a competitive compensation package, performance incentives, health and dental coverage, and opportunities for career growth.

Key Responsibilities:
  • Optimize labor costs through strategic scheduling
  • Monitor and manage food and supply expenses
  • Ensure successful execution of product launches and marketing initiatives
  • Address customer concerns effectively and efficiently
  • Assist in the hiring and training of new staff members
Benefits of Working with Us:
  • Attractive salary and bonus structure
  • Comprehensive health and dental plans
  • Retirement savings plan with employer matching
  • Extensive training and career advancement options
Physical Requirements:
  • Ability to stand and walk for long periods
  • Capability to lift and carry items weighing up to 20 kg
  • Adaptability to varying temperature environments
  • Ability to work effectively in a fast-paced setting
Work Schedule:
  • Flexibility in work hours is essential
  • Availability for some afternoon and weekend shifts may be necessary
Qualifications:
  • At least 2 years of experience in the food service industry
  • Proven leadership and communication abilities
  • Strong customer service orientation
  • Proficient in computer applications, including Point of Sale systems and Microsoft Office


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