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Restaurant Operations Manager

2 months ago

Madison Heights, Michigan, United States Tim Hortons (US) Full time
Manager Role at Tim Hortons

As a Manager at Tim Hortons, you will oversee the daily operations of our restaurant, ensuring that our guests receive outstanding service. Your responsibilities will include managing staffing levels, overseeing inventory costs, addressing customer concerns, and mentoring new employees. We provide a competitive compensation package, performance incentives, health and dental coverage, and opportunities for career growth.

Key Responsibilities:
  • Optimize labor costs through strategic scheduling
  • Monitor and manage food and supply expenses
  • Ensure successful execution of product launches and marketing initiatives
  • Address customer concerns effectively to enhance satisfaction
  • Engage in hiring and training processes for new staff
Benefits of Working with Us:
  • Attractive salary and bonus structure
  • Comprehensive health and dental insurance
  • Retirement savings plan with matching contributions
  • Extensive training and opportunities for advancement
Physical Requirements:
  • Ability to stand and walk for long periods
  • Capability to lift and carry items weighing up to 20 kg
  • Adaptability to varying temperature environments
  • Ability to work efficiently in a high-pressure setting
Work Schedule:
  • Flexibility to accommodate different shifts
  • Availability for some evening and weekend work may be necessary
Qualifications:
  • At least 2 years of relevant experience
  • Proven leadership and communication abilities
  • Strong customer service orientation
  • Proficient in using Point of Sale systems and Microsoft Office