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Restaurant Operations Manager
2 months ago
The Shift Leader is a key member of our team at Alvarado Restaurant Nation, responsible for ensuring that all safety and quality standards are met while leading and coaching the team to deliver exceptional service.
Key Responsibilities- Leadership and Coaching: Lead and coach the team to deliver exceptional service, ensuring that all safety and quality standards are met.
- Operations Management: Oversee daily operations, including ensuring that team members are washing hands correctly and adhering to standards.
- Food Safety and Quality: Verify that team members are adhering to food safety standards, complete food safety checklists regularly, and ensure that all dishes and back-of-house areas are clean.
- Team Management: Coach team members through conflicts, hold team members accountable for their tasks, and plan and assign breaks for team members.
- Shift Change Procedures: Execute back-of-house (BOH) shift change procedures and conduct zone walks to ensure tasks are being completed.
- Assessments and Deployment: Complete assessments of each zone, review deployment charts, and ensure that team members are in the right places.
- Experience: 1+ years supervisory experience in a food service or retail environment with profit & loss accountability, schedule writing, and team member development.
- Leadership Skills: Strong leadership skills to coach and guide team members, resolve conflicts, and maintain a positive work environment.
- Knowledge and Abilities: Knowledge of safety and quality standards in the food industry, ability to complete food safety checklists, and strong organizational skills to execute shift changes and zone assessments.
- Physical Demands: Ability to withstand temperatures of 0 degrees Fahrenheit or less and 100 degrees Fahrenheit or more, move throughout the restaurant for extended periods, and perform physical tasks such as moving 50 lbs. for distances of up to 10 feet.
- 401K Eligibility: Eligible for 401K after 1 year of service and 1,000 hours working.
- Equal Opportunity Employer: Alvarado Restaurant Nation is an Equal Opportunity Employer and does not discriminate based on gender identity or sexual orientation.
