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Restaurant Operations Manager

2 months ago

Dearborn Heights, Michigan, United States Wendy's Full time

Job Summary:

As a Restaurant Operations Manager at Wendy's, you will be responsible for ensuring the smooth operation of our restaurant during early morning hours. This includes:

  • Solving customer complaints promptly and professionally
  • Providing feedback to team members in a constructive manner
  • Maintaining and enforcing standard operating procedures
  • Following cash, security, inventory, and labor policies and procedures

Key Responsibilities:

  • Lead by example and demonstrate a commitment to customer satisfaction
  • Develop and implement strategies to improve restaurant performance
  • Collaborate with team members to achieve sales and customer service goals
  • Ensure compliance with company policies and procedures

Requirements:

  • Availability to work early morning hours
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • High school diploma or equivalent required