Scheduling Specialist
7 days ago
We are seeking a highly organized and detail-oriented Patient Access Coordinator to join our team at National Jewish Health. As a key member of our clinical operations team, you will play a critical role in facilitating patient access to our ambulatory and emergency services.
Key Responsibilities- Schedule Patient Appointments: Coordinate patient appointments for visits, procedures, diagnostic tests, referrals, and consultations in a timely and efficient manner.
- Verify Insurance and Demographic Information: Ensure that patient insurance and demographic information is accurate and up-to-date, and obtain necessary approvals and authorizations.
- Manage Clinical Information: Provide efficient flow of clinical information via paper and electronic medical records, and maintain accurate and up-to-date records.
- Communicate with Patients and Clinicians: Communicate with patients and clinicians to ensure that appointments are accurately ordered and scheduled, and to resolve any scheduling issues or concerns.
- Monitor Patient Schedules: Monitor patient schedules for continuity of appointments and appropriate prerequisite appointments, and make adjustments as needed.
- Complete Daily Reports: Complete daily reports for scheduling of all types and authorizations, and provide accurate and timely data to support clinical operations.
- Education: High school graduate or equivalent preferred.
- Work Experience: A minimum of two (2) or more years of recent and related experience in a healthcare or customer service environment required.
- Special Training, Certification or Licensure: None.
At National Jewish Health, we offer a comprehensive benefits package to our employees and their families, including medical plans, dental plans, vision insurance, retirement plan, FSA and HSA, short and long-term disability, life insurance and AD&D, voluntary benefits, sick and vacation paid time off, wellness program, and legal plan.
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