Business Development Manager

3 weeks ago


Grand Rapids MI USA, United States Capital One Full time
{"title": "Customer Growth Representative", "subtitle": "Drive Business Results and Deliver Superior Service", "content": "

At Capital One, we're looking for a highly motivated and results-driven Customer Growth Representative to join our Business Cards & Payments team. As a key member of our team, you will be responsible for growing customer purchase volume in your assigned territory by driving business results and delivering superior service to our customers.

Key Responsibilities:

  • Use insight and consultative selling techniques to teach current customers how they can leverage payment solutions to positively impact their business.
  • Learn the purchasing needs and behaviors of our current customers.
  • Analyze the total business spend to identify additional opportunities to leverage our products and services.
  • Build broad and technical product knowledge and an understanding of how customer processes work with our products and services.
  • Assist our customers with incorporating our products into their purchasing platform and bookkeeping software.
  • Maintain and update CRM systems to ensure data compliance.
  • Drive incremental charge volume on the card with existing customers.

Requirements:

  • At least 3 years of sales experience.
  • Preferred Qualifications: Bachelor's Degree, 5 years of outside customer sales experience as an individual contributor, driving new acquisition and managing a client portfolio, 1 year of experience working with Small Businesses Customers, 1 year of experience in the financial services industry.

We offer a dynamic and supportive work environment, competitive compensation and benefits, and opportunities for professional growth and development. If you're a self-starting go-getter with a passion for success and a high sense of urgency to deliver on customer needs, we encourage you to apply for this exciting opportunity.

", "company": "Capital One"}

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