Customer Service Ambassador

4 days ago


Wilmington, Delaware, United States Crunch Fitness Wilmington Full time

{"h1": "Customer Service Representative Job Description", "p": "At Crunch Fitness Wilmington, we are seeking a highly skilled and enthusiastic Customer Service Representative to join our team.

As a Customer Service Representative, you will be responsible for providing exceptional customer service to our members, guests, and prospective members.

Key Responsibilities:

* Greet and check in all members, guests, and prospective members
* Answer phone calls in a polite and professional manner
* Inform prospective members about our membership options and current promotions
* Facilitate necessary updates to members' accounts
* Ensure all retail items are fully stocked
* Operate the POS system and accept payments
* Assist in maintaining the neatness and cleanliness of the club

Requirements:

* High school diploma or equivalent
* Customer service experience (1 year preferred)
* CPR/AED certification (preferred)
* Basic computer proficiency
* Professional attitude
* Upbeat and positive personality
* Efficient and effective communication skills
* Ability to multi-task and excel in a busy environment

What We Offer:

* Part-time employment
* $12 per hour
* Complimentary gym membership

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

Please note that all applicants must pass a drug screening and background check.

We look forward to hearing from you"}


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