Customer Service Representative

3 hours ago


Wilmington, Delaware, United States Always Best Care Senior Service Full time
Job Summary

The Scheduling Coordinator is responsible for providing exceptional customer service to our clients. This role operates on an alternating weekly basis, Monday to Friday (8:30 a.m. - 5:00 p.m.), with additional hours on Monday, Tuesday, Thursday, Friday, and Saturday (8:30 a.m. - 5:00 p.m.).

Key Responsibilities
  • Provide exceptional customer service to clients and their families
  • Coordinate scheduling and logistics for client care
  • Communicate effectively with clients, caregivers, and other stakeholders
  • Ensure timely and efficient delivery of care services
Requirements

To be successful in this role, you will need to have excellent communication and organizational skills, as well as the ability to work independently and as part of a team. You will also need to be able to maintain confidentiality and handle sensitive information with discretion.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional care, we encourage you to apply for this exciting opportunity.



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