Patient Digital Ambassador

8 hours ago


Wilmington, Delaware, United States ChristianaCare Full time
About ChristianaCare

ChristianaCare is a leading healthcare organization that prioritizes patient care and caregiver well-being. As a robust healthcare system, we strive to provide exceptional care and services to our patients and communities.

Job Summary

We are seeking a skilled Patient Digital Ambassador to join our team. In this role, you will be the main point of contact for patient engagement in virtual care, responsible for registering patients, assisting with portal setup, and troubleshooting monitoring technology.

Key Responsibilities
  • Register patients and assist with portal setup
  • Set up and troubleshoot monitoring technology
  • Monitor clinical dashboards and escalate alerts as necessary
  • Facilitate scheduling of referrals and tests
  • Collect copays electronically
  • Perform clerical duties as assigned
Requirements
  • Associate degree in a health-related field or equivalent experience
  • 2 years of experience as a Medical Assistant or equivalent
  • Medical Assistant certification by a national organization accredited by the NCCA or ANSI (if working in New Jersey)
What We Offer

As a Patient Digital Ambassador at ChristianaCare, you will enjoy a diverse and inclusive work environment, generous paid time off, and a range of employee benefits. If you are passionate about delivering exceptional patient care and are looking for a challenging and rewarding role, we encourage you to apply.



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