Insurance Service Associate
1 week ago
We are excited to announce an opportunity to join our dynamic customer service team at Clinton Alford-Farmers Insurance Agency. We are in search of a dedicated individual to fill a full-time role as a Customer Service Representative. This position entails delivering outstanding service to both existing clients and potential customers, managing policy modification requests, maintaining comprehensive knowledge of our offerings, and addressing any inquiries our clients may have.
While prior experience in the insurance sector or office environment is advantageous, it is not a prerequisite for this role.
BenefitsCompetitive Annual Salary with Bonus Potential
Generous Paid Time Off (PTO)
Comprehensive Dental Coverage
Vision Care Benefits
Life Insurance Options
Hands-on Training Provided
Standard Monday to Friday Work Schedule
Opportunities for Career Advancement
Evenings Off
Key Responsibilities
- Engage in outreach for new business through phone calls, networking, and various lead generation methods.
- Facilitate customer requests for policy changes.
- Collect all necessary documentation from clients.
- Process premium payments from customers.
- Encourage referrals from each customer and provide details about our referral program.
Qualifications
- Demonstrate a genuine eagerness to learn, along with being resourceful and adaptable.
- Exhibit a positive, enthusiastic demeanor.
- Ability to manage multiple tasks efficiently and effectively.
- Strong communication and interpersonal skills.
- Capability to follow through and surpass client expectations.
- Bilingual proficiency in English and Spanish is a plus. Please refrain from applying if you have any relevant legal issues in the past seven years.
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