Customer Care Associate

1 week ago


Victorville, California, United States Morphius Corp Full time

Join Our Team at Morphius Corp

We are seeking a dedicated full-time Client Support Specialist to enhance our customer service experience. This role is essential in delivering exceptional support to our clientele, ensuring that a high standard of service and customer satisfaction is consistently achieved. Comprehensive training will be provided to familiarize you with our product offerings, enabling you to assist and educate customers effectively.

Key Responsibilities:

  • Engage with customers daily to communicate the features of our products and services.
  • Conduct assessments to understand customer needs and recommend appropriate solutions or refer leads to the sales team based on expertise.
  • Deliver quality service to external clients.
  • Respond to customer inquiries promptly and professionally.
  • Process orders with precision and accuracy.
  • Uphold a positive image of Morphius Corp and its associated brands at all times.

Qualifications:

  • Exceptional attention to detail.
  • A collaborative team player.
  • Prior experience in customer service or sales is advantageous.
  • Strong communication skills are essential.
  • Personable and comfortable with daily customer interactions.
  • A willingness to engage in professional growth and take on new challenges.
  • Self-driven and capable of working independently as well as part of a team.
  • Experience in customer relations or service is preferred.

What We Offer:

  • Health insurance reimbursement for eligible staff.
  • No-cost life insurance coverage.
  • Defined career progression opportunities with collectively bargained advancements and retirement plan benefits.
  • UNION BENEFITS: Our employees are part of a union that provides additional advantages, including:
    • Complimentary college courses for all members.
    • Student Debt Reduction initiatives.
    • Access to scholarships for members and their families.
    • Union-sponsored life insurance coverage.
    • Roadside assistance services.
    • Identity Theft Protection for all members.


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