Customer Service Specialist
1 week ago
Company Overview:
Veolia North America (VNA), a subsidiary of Veolia Group, provides a comprehensive range of services in water, waste, and energy management. Our expertise includes water and wastewater treatment, hazardous waste collection, energy consulting, and resource recovery. We cater to a diverse clientele, including commercial, industrial, healthcare, higher education, and municipal sectors across North America. With our headquarters in Boston, Massachusetts, we employ approximately 10,000 individuals at over 350 locations throughout the continent.
Compensation: $35.43 per hour.
Benefits:
Veolia offers an extensive benefits package that includes paid time off, health, dental, and vision insurance. Employees are also eligible to participate in an employer-sponsored 401(k) plan to assist in retirement savings. For union-represented employees, pay and benefits are defined in their collective bargaining agreements.
- Conduct field activities related to the collection of overdue accounts, investigation of high bills, and other associated tasks.
- Perform troubleshooting, installation, replacement, and repair of water meters and related reading devices as assigned, applicable to all meter sizes.
- Locate and operate curb stops and valves for various meter sizes.
- Execute repairs and adjustments, including fixing leaks, replacing or installing meter couplings, unions, nipples, valves, and other related equipment.
- Report any unusual conditions observed at customer locations, such as tampered meters or unauthorized usage.
- Substitute for the Meter Department Leader position based on seniority.
- Maintain accurate records and reports of daily work performed.
- Assist with snow removal as necessary.
- Support the Meter Department Leader with inventory management as directed.
- Be available for emergency standby duty.
- Work schedule includes shifts from Monday to Saturday.
Education and Experience:
A High School Diploma or GED is required.
Certifications and Licenses:
A valid State Driver's License is mandatory.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Disclaimer: The salary, compensation, and benefits information provided is accurate as of the posting date. The Company reserves the right to modify this information at any time, in accordance with applicable law.
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